As the holiday season gets into full swing and another year draws to a close, I want to pause for a moment and thank you, for such an excellent year!!
Your tireless efforts in support of both supporting our existing business applications and our transformation initiatives have been outstanding. We have delivered over 60 front office initiatives this year and these have made an enormous difference to our customers and the continued improvement of the overall customer experience.
I deeply appreciate all that you do, and I wish each of you a very happy holiday season. I hope your time over the holidays is joyous, spent with your families and friends, and that you too reflect and recognize all that you have achieved. I am very grateful and proud of all that we have accomplished as a team.